FAQ.s

1. What payment methods do you accept?
We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

2. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order on our website or directly through the carrier's tracking page.

3. What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within [insert timeframe] for a full refund or exchange, as long as the items are in their original condition and packaging.

4. Do you offer international shipping?
Yes! We offer international shipping to select countries. Please note that customs fees, taxes, and delivery times may vary depending on the destination country.

5. How long does shipping take?
Standard shipping typically takes [5-7 business days], while expedited shipping usually takes [2-3 business days]. Delivery times may vary depending on your location and the shipping carrier.

6. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can accommodate changes as long as the order hasn’t been processed or shipped yet.

7. What if my item arrives damaged or defective?
If your item arrives damaged or defective, please contact us at [insert contact email] within [insert timeframe] of receiving your order. We will resolve the issue by sending a replacement or issuing a refund.

8. Do you have a loyalty program or discounts?
Yes! We offer special promotions and discounts from time to time. Be sure to sign up for our newsletter or check out our offers page to stay updated on the latest deals and exclusive discounts.

9. How do I contact customer service?
You can reach our customer service team by email at [insert contact email] or by using our contact form on the website. We strive to respond to all inquiries within [insert timeframe].

10. Where can I find your products?
All our products are available for purchase directly on our website. Browse through our collections of lamps, wireless chargers, power banks, and headphones to find the perfect items for your needs!